What is Conversational AI?
Conversational AI refers to technologies such as chatbots or virtual agents that interact with users in natural language. They are based on extensive data sets, use Machine Learning (ML) and process natural language to enable human-like communication. Systems based [...]
What is Responsible AI?
Responsible AI describes the approach to develop and deploy artificial intelligence in a responsible manner. Obeying certain ethical principles when developing and implementing AI is intended to safeguard its use from negative ethical consequences. In other words, a responsible [...]
Challenges & Opportunities of AI Technology in 2023
Artificial intelligence (AI) is one of the key technologies that help transform industries and solve many problems. Over the years, more and more technologies are using AI and machine learning algorithms. With the advancement of AI technology, such as [...]
How Artificial Intelligence Is Transforming Customer Service
Without a doubt, artificial intelligence has already made an impact in many industries, including customer service. With more and more businesses installing chatbots on their websites and automating their data analysis among other things, AI solutions are definitely becoming [...]
Conversational AI as a SaaS solution – What does it mean and what are the benefits?
In the last decade, the implementation of business software in the Software-as-a-Service (SaaS) model has become increasingly popular. At Onlim, we too have developed our Conversational AI solution as SaaS. In this article we explain why this is the [...]
Voice Assistants For Businesses — Everything You Need To Know!
Part 1 From supporting your customer service to reaching new customers — voice assistants offer enormous potential for businesses that has yet to be exploited by many companies. Right now is a good time to start looking into this [...]
