ONLIM Trust Center

Secure AI communication for regulated and sensitive enterprise environments

ONLIM combines data protection, technical security, and responsible AI governance, enabling companies to use AI agents safely, transparently, and in a compliance-ready way across service and communication processes.

Security

EU hosting, encryption, role-based access controls, and regular security reviews.

Data Protection

GDPR-compliant processing, data minimization, and transparent control options for customers.

Responsible AI

Fact-based answers, Knowledge Graph and RAG, auditability, and human oversight.

ISO 27001
Cyber Trust Austria
DORA-oriented approach
EU AI Act Readiness
GDPR Compliance
DPA

Compliance

Compliance that builds trust

ONLIM supports companies in sensitive and regulated industries such as healthcare, energy, financial services, and the public sector in using AI agents securely and transparently.

ISO 27001:2022 certified

Certified information security management for the secure operation of our platform.

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GDPR-compliant processing

Personal data is processed within the EU or EEA and protected according to clear data protection principles.

DORA-oriented approach

Support for regulated companies with requirements for resilience, risk management, controllability, and traceability.

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EU AI Act Readiness

Risk-based governance, transparency, documentation, and human oversight for the responsible use of AI.

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Cyber Trust Austria External security verification

Our security measures at a glance

Technical and organizational measures protect the platform, data, and integrations throughout ongoing operations.

EU hosting

Operation in data centers located exclusively within the EU

Encryption

TLS 1.2+ in transit, AES-256 at rest

Access controls

Role-based permissions, MFA, and the principle of least privilege

Monitoring

Continuous monitoring and security logging

Penetration tests

Regular independent security assessments

Backup & resilience

Measures for availability, recovery, and business continuity

Responsible AI

Responsible AI starts with controlled knowledge

ONLIM combines Large Language Models with Knowledge Graph, RAG, and grounding on verified knowledge sources to make AI responses traceable and controllable. Additional prompt protection measures and guardrails support the secure use of AI agents and reduce risks from misuse or unintended use.

Grounding on verified knowledge sources
Fact-based responses
Prompt protection & guardrails
Auditability
Human oversight
Knowledge Graph + RAG
+
LLM with guardrails
Controlled AI responses

Privacy

Privacy built into the platform

Data processing, retention and control are not added afterwards, but are part of the platform architecture.

EU Data Processing

Data is processed within the European Union or the EEA.

Data Minimization

ONLIM only processes the data required for the respective use case.

Configurable Retention

Retention periods can be adapted to internal policies and regulatory requirements.

Customer Control

Customers retain control over data, exports, deletions and access rights.

Documents & Security Materials

Security and Compliance Documents

For security reviews, privacy assessments and compliance checks, we provide relevant documents in a structured way. Additional materials can be provided upon legitimate request.

Contact

Our privacy, compliance and security team supports you with technical, organizational and regulatory questions about ONLIM.

privacy@onlim.com
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