July 2019

3 Brands That Successfully Use Voice Technology

2019-07-31T15:26:43+02:00July 31st, 2019|

Guest post by Natasha Lane.     As voice assistants continue to proliferate in homes and offices, and people get increasingly comfortable with them, voice technology is opening the doors to a new era of business. Whether it’s for marketing, sales, or customer service, the technology presents an improvement to the customer journey [...]

August 2017

7 Brands Already Using Chatbots

2019-10-31T10:44:25+01:00August 16th, 2017|

Everyone always talks about the fact that chatbots are now everywhere. Nevertheless you might be surprised at just how many are on offer. Most companies are trying to get in on the chatbot revolution, no matter whether they are big or small. Some just provide a fundamental service, others have been used in very innovative [...]