Live Chat Statistics: High Potential For Customer Service

By |2019-08-20T16:46:02+02:00August 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

  In the past, a telephone call was the most common way of contacting a business. Today the options for contacting a company have become much more diverse. The customer has a lot of alternatives to avoid unnecessary waiting loops in a telephone hotline and to contact the right contact person [...]