Live Chat – A First Step Towards Conversational Interfaces

2019-07-29T16:17:00+02:00June 28th, 2018|

Automated and personalized direct communication between businesses and their clients via text or voice interfaces will be one of the future major trends.   This shift will also change the user behavior and hence the communication strategy of businesses massively.     The future of online communication   Some experts predict that 50% of [...]