October 2018

How to Create High Quality Dialogues for Your Chatbot

By |2018-10-09T16:23:55+02:00October 9th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , |

The advent of conversation-based User Interfaces (UIs) and Chatbots in the last couple of years has evoked a necessity of optimising and tweaking the interactions customers can have with chatbots.   As a chatbot can only ever use the words and sentences he has been taught. All parts of a conversation, sentences, words, and tonalities [...]

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April 2018

Chatbots As Digital Customer And Service Agents

By |2018-08-08T14:44:47+02:00April 5th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

Today, most of customer service calls to companies still meet a digital voice system or a request to narrow down the reason of the call. And only then you are redirected to a service agent.   In our modern times, analog telephone systems are nearly gone and increasingly replaced by state-of-the-art voice-controlled switching systems.   [...]

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March 2018

Chit Chat Chatbots And How To Make Them Better

By |2018-08-08T15:06:32+02:00March 27th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , |

Download our free e-book to learn everything you need to know about chatbots for your business.    The recent technological advancement has greatly boosted businesses across the world and has enabled online companies like Facebook, Amazon and Google to thrive. These companies together with technological giants like IBM, Microsoft, Samsung and Apple have invested huge [...]

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An Introduction To Intelligent Personal Assistants

By |2018-08-08T15:10:44+02:00March 20th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , , , |

Our digital life is determined by innovations. Especially in recent years, more innovative technologies were developed to facilitate our professional and everyday life.     Download our free e-book to learn everything you need to know about chatbots for your business.      Intelligent personal assistants are an important achievement, which have become an indispensable [...]

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Industry Influencers’ Predictions For Chatbots In 2018

By |2018-08-08T15:14:00+02:00March 15th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

It’s a mystery how priorities change in business. I mean, just a decade ago, companies were scrambling to have websites to thump their online authority but that has since changed. Chatbots are rapidly taking over nearly every online customer service activities and individuals who defy the emerging innovation are quickly being edged out of business. [...]

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The 10 Best European Conferences To Learn About Chatbots & AI In 2018

By |2018-08-21T09:06:20+02:00March 8th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , , , , , , , , , , , |

How will the topics Chatbots and Artificial Intelligence develop in the future? And how can companies make use of these technologies today? We will give you an overview of the most important conferences in Europe to meet industry experts, get hands-on approaches to using bots and AI solutions, and catch a glimpse of future developments. [...]

How To Make Your Website Chatbot Friendly

By |2018-08-08T15:19:42+02:00March 1st, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

Guest post by Greg Snow-Wasserman, Content Maestro at WooRank   There’s no denying that chatbots have become hugely important to businesses looking to engage with their audiences. In fact, according to Gartner an astounding 85% of customers will manage their interactions with a business without human interaction.   The cause of this shift?     Chatbots.   [...]

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February 2018

The Impact of AI on the Digital Marketing Space

By |2018-08-09T10:21:28+02:00February 15th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

Guest post by Raul Harman, Consultant and Editor in Chief at Technivorz      Download our free e-book to learn everything you need to know about chatbots for your business.        Over the past few years, artificial intelligence (AI) has made some significant progress. Even now, online businesses are pondering how to make the best [...]

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7 Reasons Why You Should Invest In Chatbots In 2018

By |2018-08-09T10:23:23+02:00February 13th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , |

More and more companies are using chatbots to provide an additional service to their customers. Especially in the past few months, a hype about the topic has developed.     Download our free e-book to learn everything you need to know about chatbots for your business.      But how can chatbots benefit your company? [...]

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May 2017

Improving Efficiency With Chatbots

By |2018-08-09T12:29:29+02:00May 30th, 2017|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , |

Businesses can improve efficiency with chatbots.     Under, or for that matter over utilised chatbots can be a frustrating experience for customers, which in turns leaves you fielding lots of customer issues. This has a negative impact on efficiency and will be the leading reason why companies do not utilise chatbots.  Incorrectly [...]

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