AI-driven Customer Communication – Past, Present and Future

2019-10-04T13:43:08+02:00October 4th, 2019|

  Chatbots and AI-driven customer communication are commonplace by now, but it hasn’t always been like this. It took a few decades for AI to reach its current capacities.   Recent developments are more than promising and today, chatbots and AI are on the rise in an attempt to simplify customer [...]