Vice President of Operations (f/m/d)

Vienna, full time, Gehalt: min. 66.990€ p.a.

Onlim is a leading platform provider for the automation of customer communication in the German-speaking area with strong global expansion dynamics. With our Knowledge Graph-based conversational AI platform, we make data, content and knowledge of our customers available in natural language and accessible via various channels such as chatbots, phonebots, Alexa, Google Assistant or API. The Onlim platform is available as a low-code SaaS solution, is highly scalable and can be flexibly expanded via a simple connection to customer systems.

To strengthen our team, we are looking for a “Vice President of Operations (f/ m/d)” who will manage the operational business and monitor ongoing processes. As VP of Operations you have a key position and have the task of managing several departments, employees and projects within the company.

This means that you have a thorough understanding of the industry and its operational processes while understanding and striving for the company’s strategic goals, missions, values ​​and beliefs.

What you’ll do:

  • As VP of Operations you will be in charge of our digital operations

  • You make a significant contribution to the development of digital operations and a dynamic team

  • You budget projects, monitor the implementation and keep an eye on costs

  • You will play a central role in developing and implementing long-term strategies and business plans for operations

  • You set comprehensive performance and growth targets and translate these into target agreements and specifications

  • You implement new strategies to develop or improve processes

  • The close cooperation with the CEO, including the passing on of information about important events, serves to create and promote the vision, mission and culture of the company

What you’ll need:

  • At least 3 years of professional experience in a management position in the IT industry

  • Demonstrable competence in strategic planning and business development

  • Excellent organizational and leadership skills

  • Excellent interpersonal and public speaking skills

  • Problem-solving and decision-making skills

  • Enthusiasm and passion for chatbots, voice assistants and knowledge graphs

  • Practical knowledge in the field of IT / business infrastructure, including Jira®, Confluence®

  • Language Skills:

    • German: native language
    • English: fluent
  • A university or technical college degree is an advantage

What we offer:

  • Contribution to the development of a rapidly growing platform for conversational AI and semantic technologies

  • Individual working time models

  • Flexible time management

  • Public transport allowance

  • Possibility to work remotely

  • Company free on 24.12. and 31.12. – additional to your 25 holidays

  • Quick decisions and continuous development

  • Working in an international team with a flat hierarchy

  • Company pension

  • Fair salary – monthly minimum salary according to the IT collective agreement on a full-time basis in the amount of € 4.785 gross (overpayment possible depending on qualifications and professional experience)

INTERESTED?

We are looking forward to your application!

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