And the software developers that create them will be their new managers. Chatbots are pieces of software that run automated scripts and are designed to automate tasks. Like for example scheduling an event to your calendar, setting a reminder, finding a restaurant and even telling you what the weather is like.
Chatbots are in vogue right now thanks to the recent boom in mobile messaging. Facebook Messenger carries many of them as do other micro messaging platforms such as Telegram, WhatsApp and Kik.
Amazon’s Alexa is a smart bot, used mostly at home and can be considered a new addition to the bot family. Chatbots are found inside Slack, the business focused messaging app. It aims to aid with work related business processes and tasks.
Bot chatting makes sense especially with the demand for instant answers via smartphones. All given the use of today’s technology and the speed of response that people have become accustomed to.
The artificial intelligence software that has propelled the chatbots to life is improving exponentially.
Even if the technology for them to have the exact outcome in conversation with individuals online can be a bit unpredictable. Though chatbots aren’t fully matured they are still of considerable use and benefit to us. Travel bots, shopping bots and news bots can be found now on all major websites and services. They currently offer taking the mundane out of a lot of the tasks we do daily.
We can expect both their use and their ability to learn only to upgrade. As their natural language processing ability improves in a world increasingly being powered by automation, machine learning and cognitive computing.
We can expect to see many organisations to have an army of bots deployed to do many of the low level tasks within the workplace as companies start to explore and enter the ever encompassing world of A.I.
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