AI chatbots & voice assistants for healthcare – ONLIM health

Automated communication via bots, email, and messaging — tailored to the specific requirements of the healthcare sector.
Built for practices, clinics, hospitals, and healthcare organizations.

Up to 70% fewer standard patient service inquiries

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Does this sound familiar?

High inquiry volumes, limited staff resources, and rising patient expectations are turning efficient patient communication into a daily challenge.

High service costs

Overloaded front desks & service teams

Inconsistent service quality

Limited scalability

Complex system landscapes

Rising patient expectations

This is where AI-powered chat and voice assistants come in — reducing workload for teams, automating recurring requests, and helping patients access the right information faster.

These requests are handled automatically by ONLIM health

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Terminbuchung

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Terminänderung

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Anliegenaufnahme

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Allgemeine Auskunft

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Rezeptanfragen

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Leistungsinformationen

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Öffnungszeiten

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Kontakt

These requests account for the majority of daily inquiry volume — and can be fully automated, available 24/7 and across all communication channels.

ONLIM health is designed to efficiently automate patient communication — regardless of organization type or size.

Automated patient communication across all channels

Automate any channel with ONLIM health

Manage and optimize patient communication centrally — with access to organization-specific knowledge, natural language understanding, and consistent interactions across all relevant channels.

Bots

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Whether chat or voice bot – always and everywhere available for your customers and employees via phone or chat.

Mail

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Automate your email traffic and ease the workload of your employees.

Messenger

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WhatsApp, Facebook Messenger, and more. You are accessible to your customers and employees everywhere.

Custom integrations

Our conversational AI solutions integrate seamlessly with existing systems such as practice software, hospital systems, calendars, and databases — enabling structured data capture and smooth, end-to-end processes.

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Try our demo chatbot for healthcare

  

Ready for your own AI solution?

Schedule a non-binding conversation with our Key Account Manager Ronja Winter and discuss the next steps.

Illustration of a knowledge platform: A central figure interacts with symbols such as an open book, a question mark, a lightbulb, and other knowledge-related icons. The vector graphic represents access to information and learning in a digital context.

LEARN MORE ABOUT THE TECHNOLOGY

Automate internal and external communication with the Onlim Conversational AI platform. Via various channels – chatbot, email, voice and messenger services. Support your employees, improve your business processes and manage all your data in one centralised platform.

  • LLM Integration
  • Omnichannel
  • Knowledge Graphs #RAG

Conversational AI on a new scale.

Request a non-binding demo now.