Automated Customer Communication
Especially in challenging times!

Are you currently challenged with efficiently managing your high contact volume and continuing to offer your customers and prospects the best possible accessibility via your website or other channels?

Onlim allows you to go live with your FAQ chatbot within a few days to automatically provide the most important information and relieve your customer service team!

App Screens

Automated Customer Communication
Especially in challenging times!

App Screens

Are you currently challenged with efficiently managing your high contact volume and continuing to offer your customers and prospects the best possible accessibility via your website or other channels?

Onlim allows you to go live with your FAQ chatbot within a few days to automatically provide the most important information and relieve your customer service team!

Automated Customer Communication

Especially in challenging times!

App Screens

Are you currently challenged with efficiently managing your high contact volume and continuing to offer your customers and prospects the best possible accessibility via your website or other channels?

Mit Onlim sind Sie mit Ihrem FAQ-Chatbot innerhalb weniger Tage online, können so die wichtigsten Informationen automatisiert zur Verfügung zu stellen und Ihr Customer-Service-Team entlasten!

Automate your customer communication with our fully integrated conversational AI platform and launch your chatbot within a few days with Onlim Enterprise COMPACT.

You benefit from:

  • Extra quick setup

  • Multichannel text/voice platform

  • Live chat included

  • Own AI for better dialogues

  • Easy handling

Automate your customer communication with our fully integrated conversational AI platform and launch your chatbot within a few days with Onlim Enterprise COMPACT.

You benefit from:

  • Extra quick setup

  • Multichannel text/voice platform

  • Live chat included

  • Own AI for better dialogues

  • Easy handling

Onlim Web-App

Automate your customer communication with our fully integrated conversational AI platform and launch your chatbot within a few days with Onlim Enterprise COMPACT.

You benefit from:

  • Extra quick setup

  • Multichannel text/voice platform

  • Live chat included

  • Own AI for better dialogues

  • Easy handling

Onlim Web-App

Four standardized phases for the rapid

implementation of your chatbot!

Analysis

In this phase, we work out the essential requirements for your chatbot together. In an online kick-off meeting, we define the use case and the necessary content. A personal contact person is available to our customers right from the start.

  • Online Kick-Off-Meeting

  • Content definition

  • Schedule creation

Implementation

After the analysis phase, we start with the implementation process. Starting from the setup of the chatbot and the implementation of the dialogues to the ongoing tests that ensure that the requirements defined in the analysis phase are met.

  • Chatbot setup

  • Content implementation

  • Tests and optimization

Training

Since our customers work with us on our platform right from the kick-off, and our system is extremely easy to use, the training requirement is very low. A 1-2 hour webinar is usually sufficient.

  • Product training via webinar

  • User manual

  • Direct contact person

Operating

Your chatbot is operated as software-as-a-service on the Onlim infrastructure. You can make changes to your chatbot content yourself at any time. Due to the ongoing expansion of the Onlim platform, you chatbot will continue to develop automatically.

  • Access to the Onlim platform

  • Access to the Onlim platform

  • Ongoing operating

Four standardized phases for the rapid implementation of your chatbot!

Analysis

In this phase, we work out the essential requirements for your chatbot together. In an online kick-off meeting, we define the use case and the necessary content. A personal contact person is available to our customers right from the start.

  • Online Kick-Off-Meeting

  • Content definition

  • Schedule creation

Implementation

After the analysis phase, we start with the implementation process. Starting from the setup of the chatbot and the implementation of the dialogues to the ongoing tests that ensure that the requirements defined in the analysis phase are met.

  • Chatbot setup

  • Content implementation

  • Tests and optimization

Training

Since our customers work with us on our platform right from the kick-off, and our system is extremely easy to use, the training requirement is very low. A 1-2 hour webinar is usually sufficient.

  • Product training via webinar

  • User manual

  • Direct contact person

Operating

Your chatbot is operated as software-as-a-service on the Onlim infrastructure. You can make changes to your chatbot content yourself at any time. Due to the ongoing expansion of the Onlim platform, you chatbot will continue to develop automatically.

  • Access to the Onlim platform

  • Hosting & support

  • Ongoing operating

Four standardized phases for the rapid implementation of your chatbot!

Analysis

In this phase, we work out the essential requirements for your chatbot together. In an online kick-off meeting, we define the use case and the necessary content. A personal contact person is available to our customers right from the start.

  • Online Kick-Off-Meeting

  • Content definition

  • Schedule creation

Implementation

After the analysis phase, we start with the implementation process. Starting from the setup of the chatbot and the implementation of the dialogues to the ongoing tests that ensure that the requirements defined in the analysis phase are met.

  • Chatbot setup

  • Content implementation

  • Tests and optimization

Training

Since our customers work with us on our platform right from the kick-off, and our system is extremely easy to use, the training requirement is very low. A 1-2 hour webinar is usually sufficient.

  • Product training via webinar

  • User manual

  • Direct contact person

Operating

Your chatbot is operated as software-as-a-service on the Onlim infrastructure. You can make changes to your chatbot content yourself at any time. Due to the ongoing expansion of the Onlim platform, you chatbot will continue to develop automatically.

  • Access to the Onlim platform

  • Hosting & support

  • Ongoing operating

The most important features of

Onlim Enterprise COMPACT.

  • Artificial intelligence

  • User administration for 25 accounts

  • Multichannel capability

  • Statistics and analysis

  • Export functions

  • GDPR compliant

  • Web widget and FB Messenger

  • Adaptable to corporate identity

  • Service Level Agreements

  • Online Kick-Off

  • Self-maintainability

  • Training and documents

  • Individual content

  • Templates and modules

  • Language German / English

  • Project management and support

  • Optional modules

  • Hosting and operation

  • No traffic restriction

  • Ongoing dialog analysis

  • Monitoring und Reporting

  • Easy handling

  • Ongoing automatic optimization

  • Upgrade options

The most important features of

Onlim Enterprise COMPACT.

  • Artificial intelligence

  • User administration for 25 accounts

  • Multichannel capability

  • Statistics and analysis

  • Export functions

  • GDPR compliant

  • Web widget and FB Messenger

  • Adaptable to corporate identity

  • Service level agreements

  • Online kick-off

  • Self-maintainability

  • Training and documents

  • Individual content

  • Templates and modules

  • Language German / English

  • Project management and support

  • Optional modules

  • Hosting and operation

  • No traffic restriction

  • Ongoing dialog analysis

  • Monitoring and reporting

  • Easy handling

  • Ongoing automatic optimization

  • Upgrade options

The most important features of

Onlim Enterprise COMPACT.

  • Artificial intelligence

  • User administration for 25 accounts

  • Multichannel capability

  • Statistics and analysis

  • Export functions

  • GDPR compliant

  • Web widget and FB Messenger

  • Adaptable to corporate identity

  • Service level agreements

  • Online kick-off

  • Self-maintainability

  • Training and documents

  • Individual content

  • Templates and modules

  • Language German / English

  • Project management and support

  • Optional modules

  • Hosting and operation

  • No traffic restriction

  • Ongoing dialog analysis

  • Monitoring and reporting

  • Easy handling

  • Ongoing automatic optimization

  • Upgrade options

Companies that trust us:

“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”

Stefan Regner | Customer Service Quality Management & Development, Project Manager, Wien Energie GmbHWien Energie GmbH

“A year ago, we have developed our Hans-Bot together with Onlim – and we are very satisfied with the results. The chatbot offers a great added value to our website visitors and has exceeded our expectations. What we like especially is the fast and problemsolving service of the Onlim team. Our change requests get implemented quickly and the bot is being optimized continuously.”

Ulrike Kiesel | Online Marketing ManagementHanse Haus

Companies that trust us:

“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”

Stefan Regner | Customer Service Quality Management & Development, Project Manager, Wien Energie GmbHWien Energie GmbH

“A year ago, we have developed our Hans-Bot together with Onlim – and we are very satisfied with the results. The chatbot offers a great added value to our website visitors and has exceeded our expectations. What we like especially is the fast and problemsolving service of the Onlim team. Our change requests get implemented quickly and the bot is being optimized continuously.”

Ulrike Kiesel | Online Marketing ManagementHanse Haus

Companies that trust us:

“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”

Stefan Regner | Customer Service Quality Management & Development, Project Manager, Wien Energie GmbHWien Energie GmbH

“A year ago, we have developed our Hans-Bot together with Onlim – and we are very satisfied with the results. The chatbot offers a great added value to our website visitors and has exceeded our expectations. What we like especially is the fast and problemsolving service of the Onlim team. Our change requests get implemented quickly and the bot is being optimized continuously.”

Ulrike Kiesel | Online Marketing ManagementHanse Haus

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Contact us

We want to learn more about your business and the challenges you are facing. Then we can determine if our chatbot and voice assistant solution is the right choice for your business. If you’re ready to start your AI-powered, automated customer communication journey, request a consultation right here or call us at +43 1 997 44 31 in order to get an immediate response.