Chatbots: Changing the Way We Work
Guest post by Henry Garrett, technology and marketing enthusiast. Unparalleled predictive capabilities Predictive analytics is becoming a more common practice in today’s business world. The power of having factual information to back up well-informed predictions can be an [...]
What Comes After The Chatbot Hype?
In 2016, the enthusiasm for chatbots knew no limits. For example, according to a survey by Oracle, around 80 percent of all decision-makers in companies assumed that they would be using chatbots in sales, marketing, and customer service by [...]
Chatbot Analytics — How To Measure The Success Of Your Chatbot
Your chatbot is built. You already have the first users. But do you know how successful your chatbot is? The implementation and launch of a chatbot are only the beginning. Once you have mastered this step, it's about identifying [...]
Sentiment Analysis: Enhance Your Chatbot Experience
Digital communication technology has become a core aspect of any modern business strategy, as text-based chats are becoming a very convincing and cost-effective option for customer service and are widely preferred by younger generations of customers. For that reason, chatbots have [...]
Preserving Consumer Trust In The Age Of Chatbots
If you want users to talk to your bot, it is important that they have a basic trust in it. On the one hand, they need to be confident that it can help them with their problems and questions. [...]
Benefits of Implementing Multilingual Chatbots
Guest post by Una Rouz. Una is a content specialist and AI enthusiast at DevTeam.Space – a community of developers and development teams. According to recent research, 69% of customers prefer chatbots for quick communication with brands. These smart algorithms can do wonders [...]