How Artificial Intelligence Is Transforming Customer Service
Without a doubt, artificial intelligence has already made an impact in many industries, including customer service. With more and more businesses installing chatbots on their websites and automating their data analysis among other things, AI solutions are definitely becoming [...]
Conversational AI as a SaaS solution – What does it mean and what are the benefits?
In the last decade, the implementation of business software in the Software-as-a-Service (SaaS) model has become increasingly popular. At Onlim, we too have developed our Conversational AI solution as SaaS. In this article we explain why this is the [...]
Voice Assistants For Businesses — Everything You Need To Know!
Part 1 From supporting your customer service to reaching new customers — voice assistants offer enormous potential for businesses that has yet to be exploited by many companies. Right now is a good time to start looking into this [...]