Onlim AI Agents Now Support MCP: Faster Tool Integrations for Agentic AI Systems
AI Agents deliver their real value when they do more than answer questions — when they can interact with existing tools, systems, and data sources. This is exactly where the new MCP support in the Onlim platform comes in: [...]
How AI Phone Assistants Increase Revenue
In many organizations, telephony is still treated primarily as a support channel. In reality, it often functions as a high-impact revenue channel—especially for customers who are already close to making a decision. Callers are frequently in a late stage [...]
Agentic AI in 2026: The Agentic Shift
When Conversational AI Stops Responding and Starts Acting Just a few years ago, a digital assistant was considered advanced if it could answer questions correctly. Today, it has become clear that this was only the first step. The real [...]
The 5 Biggest Benefits of AI Phone Bots for Hotels, Destinations & Travel Providers
Tourism is undergoing constant change. As global travel continues to expand, the way guests communicate is evolving as well. International travel is increasing steadily, meaning that tourism businesses are welcoming guests from a growing number of regions and cultural [...]
AI Voicebots: The Key Benefits for Customer Service
In an increasingly digital world, customer expectations toward businesses are growing: they expect to reach companies 24/7 across all channels. Especially in customer service, phone communication remains a key touchpoint. Despite chatbots, messenger services, and self-service options, many customers [...]
Agentic AI – The Technology Behind the Next Generation of Intelligent Systems
In recent years, artificial intelligence has evolved at an unprecedented pace. Chatbots that once relied on rigid rules have transformed into intelligent agents capable of understanding, planning, deciding, and acting. This new stage of evolution is increasingly referred to [...]