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Improve Customer Experience With The Help Of Voice Assistants
In many areas of everyday life, customer care is already being optimized using voice assistants. In this article, we’ll show you how this works, which devices can support it [...]
7 Reasons Why You Should Invest In A Chatbot NOW
The global chatbot market is growing and it will be worthwhile for companies to invest in a chatbot now. The chatbot market is growing continuously. ResearchAndMarket estimates that [...]
How To Blend Human & Artificial Intelligence For Better Chatbot Conversations
Guest post by Kayleigh Alexandra. If you want to achieve better chatbot conversations, you must combine human and artificial intelligence. Here are some tips for doing it. It’s immediately obvious [...]
Prepare Your Data For Conversational AI With Schema.Org
When users communicate with chatbots or voice assistants in natural language based dialogues, advanced artificial intelligence techniques are used in the background. This is the field of the increasingly [...]
6 Common Chatbot Mistakes Your Team Might Be Making
Guest post by Daniela McVicker. Using chatbots for sales, customer support or marketing communication can have tons of benefits. It can save time for your team and enable them [...]
Top 7 Requirements For Chatbot Software
Chatbots help improve customer experiences by providing support or advising buyers during crucial decisions. Most importantly, chatbots holds numerous automation options that can significantly accelerate services. However, not all chatbot [...]
6 Chatbot Myths That Are Preventing Your Business From Growing
Guest post by Molly Crockett. Even though the history of chatbots goes back into the 1960s, chatbots are one of the latest developments in technology that all businesses should consider [...]
Using AI Assistants For Crisis Management And Beyond (Part 2)
In part 1 of this article on using chatbots for crisis management we described the benefits of chatbots and what role they are playing during the current COVID-19 crisis. [...]
Using Chatbots For Crisis Management And Beyond (Part 1)
The COVID-19 pandemic hit us at lightning speed and has kept the world in suspense to this day. Such massive events and crises understandably lead to fear and great [...]
Book Review: “Knowledge Graphs – Methodology, Tools and Selected Use Cases”
As a spin-off of the University of Innsbruck, we at Onlim continue to work closely with our scientific colleagues. Not just for current projects and the ongoing transfer of [...]
What Role Do Knowledge Graphs Play For Conversational AI?
Communication with customers and suppliers, as well as with employees and interested parties is rapidly shifting towards chatbots and voice assistants. With Conversational AI gaining more and more momentum, [...]
Conversational Marketing With Chatbots And Voice Assistants
Conversational marketing with chatbots is the fastest way to connect with website visitors and helps you to convert leads through dialogue-driven activities. This type of inbound marketing focuses on [...]
